Journal of Communication in Healthcare

About the Journal

Journal of Communication in Healthcare is a major new peer-reviewed professional journal analysing best practice and new thinking in how to communicate medical information to patients, staff, the public and media.

Published quarterly and guided by an expert Editorial Board, each 100-page issue publishes practical, intellectually rigorous articles, case studies and research showing how to improve communication management in healthcare and, crucially, how to measure its effectiveness and communicate its value in supporting medical and organisational goals.

Each issue contains actionable advice and ‘lessons learned’ from medical practitioners, communications managers and professionals showing how communication techniques, strategies and models have been specified, implemented and evaluated in practice, on topics including:

• Communicating medical information to patients
• Successfully influencing patient choice/behaviour
• How to measure the effectiveness of communication and communicate its value
• Understanding patients’ needs and perceptions of health issues
• Reputation management and its value in healthcare marketing
• Patient interview techniques
• Developing and implementing communications techniques, strategies and models
• Effective internal communications and workplace training
• Managing patient information services
• Public health and community relations communications
• Bridging the communications gap between clinicians and managers
• Measuring the value of communication in securing funding/new business
• Managing media relations
• Effectively using quantitative methodologies
• Crisis and issues management
• Policy making and communication
• Communicating with health authorities, agencies and government
• Legal considerations 

Each issue of Journal of Communication in Healthcare publishes:

Detailed, practical guidance - authoritative articles written by leading medical practitioners, communications managers and professionals analyse best practice, new thinking and emerging issues. Each offers actionable advice on how to improve communication management and, crucially, how to measure its effectiveness and communicate its value in supporting medical and organisational goals.

Case studies by medical practitioners and communications managers - authors based at healthcare providers, health authorities, health agencies, health plans and charities show how communications techniques, strategies and models have been specified, implemented and evaluated in practice. 

Case studies scheduled for Volume 1 to benchmark your organisation against include: BlueCross BlueShield of Florida; Bronx-Lebanon Hospital Center; Cardinal Health; Central and Northwest London Mental Health NHS Trust; Heatherwood and Wrexham Park Hospitals NHS Trust; Macmillan Cancer Support; Mercury Health; NHS Direct; Race For Health; Ralph H Johnson VA Medical Center; Royal Infirmary, Edinburgh; Scott & White; Sheba Medical Center, Israel; St Georges Hospital, London; St. Michael's Hospital, Toronto; Thornley House Medical Centre.

High quality applied research – from medical research centres, universities and business schools including: Ball State University; Erasmus MC Institute of Health Policy and Management; Northwestern University Feinberg School of Medicine; Picker Institute; School of Pharmacy, University of London and University of Connecticut.
     
Essential reference material for:

• Chief Medical Officers
• Department Heads
• Clinical Directors
• Physicians
• Surgeons
• Consultants
• General Practitioners
• Senior Nurses
• Senior Pharmacists
• Communications managers
• Marketing managers
• Public relations managers
• Media relations managers
• Presidents/CEOs/Chief Executives
• Researchers
• Educators

Based at:

• Hospitals
• Medical centres
• Pharmacists
• Surgeries
• Health plans
• Medical schools and colleges
• Health authorities
• Health agencies
• Patient groups
• Universities
• Regulatory and self-regulatory authorities
• Healthcare charities
• Medical associations
• Pharmaceutical companies