Table of contents
Volume 2, Issue 3 (August 2009)
Volume 2, Issue 2 (May 2009)
Volume 2, Issue 1 (February 2009)
Volume 1, Issue 4 (October 2008)
Volume 1, Issue 3 (July 2008)
Volume 1, Issue 2 (April 2008)
Volume 1, Issue 1 (January 2008)
Volume 2 Number 3 (August 2009)
- Case study: Liverpool’s obesity awareness and fundraising campaign
Jane Thomas, Head of Social Marketing, Liverpool Primary Care Trust
Leveraging heritage to enhance a hospital's image
Anne Marie Cey, former Director of Communications, St. Paul's Hospital Foundation
- Health literacy: New developments and research
Rima E. Rudd, Senior Lecturer, Harvard School of Public Health and Debra B. Keller, University of California, San Francisco
- The power of storytelling: Using narrative in the healthcare context
Jennifer B. Gray, Assistant Professor Department of Communication, Appalachian State University
- Patterns of communication between gastroenterologists and patient suffering from ulcerative colitis
David Franke, Director of Insights and Analytics, Verilogue
- The competencies of senior communicators in the UK National Health Service
Anne Gregory, Pro-Vice-Chancellor, Leeds Metropolitan University
- Medication label improvement: An issue at the intersection of health literacy and patient safety
Stacy Cooper Bailey, Director, Health Literacy and Learning Program, Michael Wolf, Director, Center for Communication in Healthcare, Feinberg School of Medicine, Northwestern University, William Shrank, Assistant Professor, Harvard Medical School, Ruth Parker, Professor, Emory University School of Medicine and Terry Davis, Professor, Louisiana State University Health Sciences
Volume 2 Number 2 (May 2009)
- Understanding how to effectively communicate with older patients
Jamye M. Hickman, Georgia Institute of Technology, Kelly E. Caine, Georgia Institute of Technology, Richard Pak, Assistant Professor, Clemson University, Aideen J. Stronge, Senior User Experience Researcher, Google, Wendy A. Rogers, Professor, Georgia Institute of Technology and Arthur D. Fisk, Professor, Georgia Institute of Technology
- Complexity vs. comprehension: An analysis of the US Medicare Prescription Drug Plan
Robert J. Bonk, Associate Professor of Professional Writing, Widener University
- Developing a communication-focused leadership development programme for non-clinical administrators
Kathryn Kaplan, Chief Learning Officer and Jill Patel, AVP, Maimonides Medical Center
- Uncovering patterns of difference in explanatory models between clinicians and patients
Sharlene Thompson, Associate Director, Health & Environmental Communication Institute, James Madison University
- A web-based learning tool for training internal medicine interns in patient-doctor communication
Carla Spagnoletti, Assistant Professor of Medicine, University of Pittsburgh Medical Center
- What’s in a name? Searching the web for information about ethically contentious and emerging healthcare technologies
Renata E. Axler, University of Toronto, Kimberly A. Strong, University of Sydney, Christopher F.C. Jordens, University of Sydney, Rachel A. Ankeny, University of Adelaide, Kristine Barlow-Stewart, Royal North Shore Hospital and Ian H. Kerridge, University of Sydney
- Understanding breast cancer patients’ perceptions regarding health information-seeking behaviour and passive information receipt
Daniel Longo, Professor, Director of Research, School of Medicine, Virginia Commonwealth University, Bin Ge, University of Missouri, M. Elise Radina, Assistant Professor and Director, Undergraduate Family Studies Program, Miami University, Allen Greiner, Assistant Professor of Family Medicine and Preventive Medicine, University of Kansas Medical Center, Casey D. Williams, University of Missouri Hospital and Clinics, Gregory S. Longo, Virginia Polytechnic Institute and State University, Dawne M. Mouzon, Rutgers University, Ana Natale-Pereira, Assistant Professor in Academic Medicine, Geriatrics, and Community Programs, New Jersey Medical School and Debbie Salas-Lopez, Vice Chair of Clinical Programs and Chief, Division of General Internal Medicine, Lehigh Valley Hospital and Health Network
Volume 2 Number 1 (February 2009)
- ‘Prostate Man’, the ageing superhero: A unique approach to encouraging prostate health awareness among men over 50
Kathryn Lyzun, Health Promotion & Communications Planner and Alison McMullen, Director, Preventive Oncology, Thunder Bay Regional Health Sciences Foundation
- Brand strategy for acute NHS Trusts
Richard Hudson, Managing Director, Kane & Morrison
- Understanding patients’ perceptions of medical errors
Kathleen Mazor, Associate Professor, University of Massachusetts Medical School, Sarah L. Goff, Assistant Professor, Baystate Medical Center, Tufts University School of Medicine, Katherine Dodd, University of New England College of Osteopathic Medicine and Eric J. Alper, UMass Memorial Health Care
- Using storytelling and branding techniques to create an effective fundraising communications programme
Christine Clark, Chief Communications Officer, Niagara Health System
- The OD 999 initiative: Adopting a social marketing approach to reduce drug related deaths
Charlotte Billington, Marketing & Communications Manager, Lancashire Drug and Alcohol Team
- A communications campaign to improve hand hygiene compliance and reduce infection rates
Bobbi Barrow, Chief Communications Officer, Philip S. Mehler, Chief Medical Officer and Connie Savor Price, Chief, Division of Infectious Diseases and Medical Director of Infection Prevention, Denver Health and Hospital
- Developing constructive and proactive conflict management strategies in healthcare
Jae-Hwa Shin, Assistant Professor, School of Mass Communication & Journalism, University of Southern Mississippi
Volume 1 Number 4 (October 2008)
- The development of a local cancer awareness communications campaign
Rachel Daniel, Deputy Head of Communications, Christie Hospital NHS Foundation Trust and Marilyn Simpson, Programme Director for Social Marketing, Ashton, Leigh & Wigan Primary Care Trust
- A case study in crisis management: How planning for the worst can help protect reputational integrity and restore operational effectiveness
Andrew Stronach, Head of Communications, Norfolk and Norwich University Hospitals NHS Foundation Trust
- Using a relevant threat, EPPM and interpersonal communication to increase hand washing behaviours on a university campus
Renee Botta, Associate Professor, Department of Mass Communications & Journalism Studies, University of Denver, Katie Dunker, Kelly Fenson-Hood, Stephanie Maltarich, and Louise McDonald, Health Promotions Department, Health and Counseling Center, University of Denver
- How can the worlds of social marketing and healthcare communications join forces to enhance health service reputation?
Paul White, Associate, The National Social Marketing Centre
- Message framing: A communication strategy for medical encounters
Jennifer Gray, Department of Communication, Appalachian State University
- Using social marketing techniques to tackle alcohol issues
Jane Thomas, Head of Social Marketing, Liverpool Primary Care Trust
- Understanding internet health search patterns: An early exploration into the usefulness of Google Trends
Peter Ellery, William Vaughn, Center for Media Design, Insight and Research, Jane Ellery, Lori Byers, Fisher Institute for Wellness and Gerontology, Jennifer Bott, Miller School of Business, Kristin Ritchey, Department of Psychological Science, Ball State University
- Risk communication in healthcare: An overview
Mahmood Adil, Medical Director, Care Quality Commission Establishment Team, Department of Health
- Health communication difficulties and unmet medical needs: An exploratory study
Lorraine Wallace, Associate Professor, Edwin S. Rogers, Associate Professor, Jon S. Parham, Associate Professor, Department of Family Medicine, University of Tennessee Graduate School of Medicine, Jennifer E. DeVoe, M.D., D.Phil, Assistant Professor, Department of Family Medicine, Oregon Health & Science University, Jessica McCann, Analytic Geographer
Volume 1 Number 3 (July 2008)
- Health literacy: Reading between the lines
Rachel Wells, Head of Health Literacy/Consultant in Public Health, Department of Health (UK)
- How to develop a cancer information strategy
Pat Stanfill Edens, Principal, Global Oncology
- Using evidence-based practice to better manage medicines: Examples of research guiding pharmacy practice and policy
Catherine Duggan, Associate Director, School of Pharmacy, University of London
- Case study: Consumer and provider perceptions of offered anticipatory guidance during prenatal care
Linda A. Detman, Research Associate, Lawton & Rhea Chiles Center for Healthy Mothers and Babies, Gwendolyn P. Quinn, Associate Professor, Department of Oncological Sciences, University of South Florida, Jane Ellery, Fisher Institute for Wellness and Gerontology, Ball State University, Kirsten Wallace, Associate in Research and Delores Jeffers, Faculty Program Director, Lawton & Rhea Chiles Center for Healthy Mothers and Babies
- Implementing an informed decision-making programme for urology patients
Janette Garden, Specialist Urology Nurse, Heatherwood Hospital
- Initial acceptance of treatment with antihypertensive medication: The importance of communication, trust and beliefs
Kathleen M. Mazor, Psychometrician, Meyers Primary Care Institute, Melissa A. Fischer, General Internist, Department of Medicince and Susan Billings-Gagliardi, Professor of Cell Biology, University of Massachusetts Medical School
- Meeting diversity in patient information: Practical issues and challenges for interpreters
Jan Cambridge, Interpreter, Public Service Interpreting Consultancy
Volume 1 Number 2 (April 2008)
- Patient-centered communication: The development of a patient counselling programme in a cardiac surgery division
Yulia Nigel, Ward Nurse, Ateret Malachy, Clinical Study Coordinator, Yulia Boykis, Leading Nurse, Intensive Care Ward & Gallit Kaufman, Head Nurse, Cardio-Thoracic Surgery Department, Sheba Medical Center
- Case managers: How can they effectively promote patient-physician engagement?
Mary Beth Newman, Program Manager for Care Management, Anthem Blue Cross and Blue Shield
- Working in partnership with patients: Why do it and what benefits can be realised?
Danielle Swain, Quality Improvement Manager, Picker Institute
- SimCom-T: An instrument to assess communication in healthcare teams
Jose F. Pliego, Professor of Obstetrics and Gynecology, Scott & White Memorial Hospital, Anthony Errichetti, Chief of Virtual Medicine, New York College of Osteopathic Medicine and Hania Wehbe-Janek, Clinical Simulation Program Manager, Scott & White Memorial Hospital
- Advancing health literacy: Building health communication from the patient side
Winston Lawrence, Senior Professional Development Associate, Literacy Assistance Center, New York
- Ascertainment and management of patients at increased risk of cancer
Imran Rafi, General Practitioner and Senior Lecturer, St George’s, University of London and Shirley Hodgson, Professor of Cancer Genetics, St George’s Hospital, London
- The WELCOA Writing Project: A corporate-campus partnership in health and wellness communication
Peter Ellery, Project Coordinator, WELCOA Writing Project, Jane Ellery, Wellness Management Program Director and David Gobble, Director, Fisher Institute for Wellness and Gerontology, Ball State University
- Patient involvement in clinical audit in a primary care trust
Emma Challans, Consultant, DNV UK
Volume 1 Number 1 (January 2008)
- The paradigm shift in healthcare: Overcoming challenges in giving patients access to their electronic records
Amir Hannan, General Practitioner, Thornley House Medical Centre, Hyde
- Alcohol screening and brief intervention by community pharmacists: Benefits and communication methods
Ranjita Dhital, Pharmacist, King’s College London
- How Blue Cross and Blue Shield of Florida use Personal Health Reports to inform and educate its members
Laura F. Palmer, Sales Director, StayWell Custom Communications and Carey W. Hepler, Director of Innovation, Blue Cross Blue Shield of Florida
- Using videotaped objective structured clinical examination as a tool for reflection on communication skills
Thanakorn Jirasevijinda, Assistant Professor of Paediatrics, Weill Medical College and Daniel Richards, Assistant Professor of Paediatrics, Bronx-Lebanon Hospital Center
- Educating a new profession: Developing the communication and information management skills of health information specialists
Ruth Carlyle, Cancer Information Strategy Manager, Macmillan Cancer Support
- Engaging patients to understand and improve their experience of attending hospital
Hilary Thomas, Group Medical Director, Care UK
- Understanding and defining roles in the pharmacist-patient relationship
Carmin J. Gade, Director of Global Communications, Cardinal Health
- NHS Direct: What challenges has it faced and how have they been overcome?
Mike Sadler, Chief Operating Officer, NHS Direct and Simone Lester, Managing Director, Clinical Consulting
- Educating older adults to avoid harmful self-medication
Zoe Strickler, Carolyn Lin, Christian Rauh & Patricia Neafsey, Center for Health, Intervention and Prevention, University of Connecticut